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Air India selects Sabre GDS, expands geographic reach

By Netpal Travel Bureau Sabre a leading software and technology provider and Air India and a Star Alliance member, have signed an enhanced distribution deal that builds upon their partnership announced in April 2023. Under the agreement, travel agencies in India will have access to Air India’s expansive domestic content through the Sabre Global Distribution System (GDS) from January 1, 2024, offering Indian travel buyers an expanded […]

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The role of Artificial Intelligence in travel industry

By Netpal Travel Bureau In today’s digital age, Artificial Intelligence (AI) has become a driving force behind innovation across various sectors. The travel industry, including hotel and tourism, is no exception. The integration of AI technologies has revolutionized the way we plan vacations, book accommodations, and experience new destinations. Let’s explore how AI is reshaping […]

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India’s first international cruise sails from Chennai, reaches Sri Lanka

By a Correspondent India’s first international cruise was flagged off from Chennai to Sri Lanka. The MV Empress, with 750 passengers on a 5-day sea cruise, will cross three ports. “With our rich heritage & culture around our coastal region, the potential of cruise tourism in India is immense,” said Sarbananda Sonowal, the Union Minister of Ports, […]

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Latest customer service trends in the travel industry

By Staff Reporter The relevance of customer experience and customer service in the travel and hospitality sector continues to be of the utmost importance In today’s world, customer experience has become a critical aspect of every business. The travel and hospitality industry is no exception and the relevance of customer service in this sector cannot […]

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Trip.com launched in-app chatbot built on OpenAI

By News Agencies Trip.com is launching a new chatbot within its app that is built on an API from OpenAI — maker of ChatGPT. Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural language processing chat tools.  Trip.com says users can ask complex or vague questions and instantly receive tailored […]

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MakeMyTrip looks to grow its luxury homestay segment

By Netpal Travel Bureau  Online travel company MakeMyTrip (MMT) has partnered with Mumbai-based Lohono Stays that specialises in the luxury vacation rental market in India. The objective, according to the company, is to further accelerate the growth of luxury home stay segment in the country, especially ahead of the festive season. “We have been steadily […]

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Travel abroad returns in 2023, Americans appreciate tours to Asia, Europe

By Netpal Travel Bureau According to a recent poll by tourism market research firm, Destination Analysts, around 31 percent of Americans are more interested in international than domestic travel. Households are continuing to unleash two or three years’ worth of constrained demand as Covid-19 fears decrease and the last leftovers of pandemic-era border restrictions have […]

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Booking.com, Amadeus partner to update the payment process

Amadeus travel agents can now pay for Booking.com accommodations using even more virtual payments from a wide range of participating banks. This new development reduces friction for travelers while aligning the payments process to travel agency business priorities. Typically, when a hotel is booked by a travel agent the actual payment is made by the […]

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How is technology used in tourism?

By Staff Reporter One of the most powerful and user-friendly tourism technologies is social media. One of the ways to take advantage of social networks is to create interesting content and share posts you’ve been tagged in. A user’s recommendation on their social network can act as a “digital references” and encourage many of their […]